A Virtual Assistant is not only an automated bot that can answer your questions it’s also someone like me a HUMAN! Virtual Assistants are independent contractors or in other terms just business owners or freelancers. So you are probably wondering well how does that work? Well I’m going to give you a run down.
Virtual Assistants are here to make your life easier and not only the professional side of your life but they can help manage parts of your home or personal life. We can pretty much work from anywhere as long as their is internet coverage and we have our laptop. This also works for your benefit too because you don’t have to pay overheads and have a dedicated premises if you don’t need to and you don’t have someone working in your home.
Because a Virtual Assistant (VA) is an independent contractor they take care of the following themselves as a part of their obligations, which means you also don’t have to pay holiday pay, sick leave etc. like you would to an employee.
Virtual Assistants aren’t all the same you may get some that only perform general admin tasks and then you have others that may specialise in a certain field, for instance real estate, web design, law, the medical field and so on.
It’s about finding the right VA for you and your business. It also comes down to personality, you may have chosen a VA that on paper looks like they will fit in your business nicely however you may clash in personalities and that’s ok because it can sometimes take a bit of trial and error to find the right fit for you.
If you are a VA or you are looking for a VA to integrate into your business then you also need to make sure that you are hiring them in the right circumstances (should they be an employee?). A great way to check this is by using the “Employee or Contractor Decision Tool” on the ATO website. This will work out if the person you are hiring should be classified as an employee rather than a contractor. Because in the end you need to make sure that you have your tax obligations right.
The two main email management programs you hear of often are Microsoft Outlook and Gmail or Gsuite, but have you heard of Mailbird? Mailbird is a great tool to use to manage multiple email accounts no matter what platform your account is created on. They do offer a free version (lite) for up to 3 accounts otherwise the pro version is just as affordable and has so many extras.
So what is the difference between the two?
I have been using Mailbird for years now and I love that I can have all my email accounts in the one platform plus I can check Feedly for daily articles, check Facebook, view my calendar and sync to Dropbox all within Mailbird.
They have a few different theme options
Different views depending on what layout you prefer working with
You can even have some of the popular apps like Asana, Trello, Hangouts, Google Keep, Wunderlist, Twitter, Slack and Evernote integrated in there.
So if you are looking for a simple solution to manage multiple email accounts without flicking between windows then take a look at Mailbird and see if it is for you.
P.S – I am not affiliated with them I just love their product.
Hi I’m Tammy the owner of TLB Admin Support and Online Biz Connect. With years of experience in administration I help business owners grow and build their business by focusing on what’s important.
Just started your own business or thinking of starting one up? Here at TLB admin support we know how important it is to get those first stages of starting your business just right. We know and understand from our own experiences so we’re dedicated to helping you! At TLB admin support we can provide you with all the support your business needs as it takes those baby steps and as you’re figuring out how to balance that work life load. We are here to support both you and your business.
This is how we would love to help you!
We can assist you with basic administrative tasks including research, obtaining quotes, setting up an email and diary management. Everything can seem a little bit hectic in the first stages of creating a business so a well organised and easy to view calendar is essential and will keep you stress free.
Developing your first website can be a daunting phase in the start-up process but a website is a pivotal role in starting a business. We can help you create an eye catching website which will ensure the growth of your online presence. We’ll use WordPress to create your website, a reliable and easy to use software that we know and love. We know what customers want to see when they visit your website and we’ll make sure they see you as a legitimate professional business.
It’s no secret that most of us are extremely reliant on our mobile phones, and most of the information we consume is directly through our phones. And when we’re not checking our emails or updating Google calendars on our IPhones, we are most certainly on social media. This is why having social media accounts for your start up is so important in promoting your business. So we offer a range of social media services starting from $10 a week! We can provide daily, weekly or monthly social media posting and we know what works. Regular social media posts will ensure your business is gaining awareness and popularity, allow you to network, increase revenue and increase brand development.
If you want your customers to really pay attention a short video on your website is a great place to start. Statistics show that more and more customer do not want to be scrolling through pages of text on a website but instead prefer information to be presented to them in short succinct bursts, where there is lots of images and colour. We’ll also help you out with everything design related; logo’s, business cards and flyers etc. to ensure you’re looking professional and confident as you market your business. These first stages of designing are really important in ensuring your start-up has a place in the business world.
When you’re up and running we can also send out weekly, or monthly, newsletters to your email subscribers. We use Mailchimp to do this, a powerful email marketing platform that can create some amazing looking newsletters. Newsletters are a fantastic way to keep your customers up to date, advertise, and build your brand and overall show off your business and accomplishments.
We’re passionate about all the services we provide and because we know they are so essential to start-ups our rates are affordable. We provide virtual assistance so we are always available via Skype, Google hangouts, email and phone.
Have you heard the term Personal Concierge & Virtual Assistant?
These people can help you manage your business both off site and on site without costing you a fortune.
Sarah owns and operates her own business Tick That Box a Personal Concierge service where she helps you with tasks from grocery shopping to on site office support for small businesses.
Say for instance you have your Receptionist or Office Manager going on leave so you are needing a temp to fill the spot temporarilly, but you’re not too enthused about going through a temp agency who would more thank likely charge you a percantage to source you a temp. Here’s your other option ‘Sarah’. She will come to your office and help fill in for that person.
Tick That Box can help you with not only tasks for you business but personal tasks too.
Here’s how Sarah can help you.If you are not necessarily needing onsite support and you are happy to communicate with someone over phone, email and Skype then a Virtual Assistant may be the solution you need. This is where we come in at TLB Admin Support. Where Sarah offers you onsite support we take care of the offsite support, not to mention we both offer different services. Because we work from our own premises you can save on overheads if you are not necessarily needing an office space.
We help small businesses with projects such as website design, social media services, animated videos, admin support and just general customer service. If you have a task you need completing and it involves a computer more often than not we can help you.
As you can see it’s never been easier to get support for your business, we’re only a phone call away!
We will also have a booth at the Wanneroo Business Expo, so make sure to come down and say hi.
You can find out more information by clicking here and make sure to register and reserve your tickets for the special events on the day.
Tick That Box
0447 118 884
TLB Admin Support
(08) 9468 0323
Well I finally took the leap and got myself a separate phone number for my business for 2 reasons.
When I first started my business nearly 4 years ago I thought it would be easier to just use my mobile for both my personal and business calls, now nearly 4 years on I’m regretting that. On almost a daily basis I am getting scam calls and the sad fact is there is nothing I can do as my phone number is public on the internet. It’s on my website, free advertising sites EVERYWHERE! I now have the pain staking task of removing my mobile number from everywhere and replacing it with the new one.
The second reason is I want my business to be portrayed as more professional. When clients ring my mobile there is no way for me to tell that it’s a client, a lead or anything to do with business. Which leads to me sometimes answering the phone somewhat unprofessionally and casual.
So my question to you is – do you have a separate number for your business? How do you handle your business calls?
I was trying to find a way that I could have a landline number but having the ability to access it easily and not be tied to my computer or home. I found that Skype was the answer for me. I already have the app on my phone and have the program on my computer and use it anyway so why not get a skype landline number through them too, and their subscription plans were quite reasonable. I will now be able to have my mobile for personal and still answer from my mobile but for my business, and I can now start to SMS my clients from the new number too.
If you are looking for a solution to handling your business calls maybe take a look at Skype, it might be the answer you’re looking for too.