Supporting Small Businesses and Start Ups

Our Virtual & Personal Assistant services are offered to help small business owners that need temporary, casual or ongoing support.

If you find that you need some help but don’t have enough hours to justify employing someone, TLB Admin Support is the perfect solution.

We’re affordable and provide support from as little as 1 hour per week.

Below are just some of the services that we offer, if you have a particular task that you need help with give us a call.

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General Administration

Stay on top of your tasks and get the support you need when you need it, with ongoing or casual support for your business.

Services

  • Customer Service Support
  • Following up outstanding invoices
  • Updating CRM
  • Email Management
  • Diary Management
  • Ordering marketing materials
  • Research
  • WordProcessing
  • Typing/Data Entry
  • Transcription
  • Holiday Relief (answering phones/taking messages)


    $35-$40 p/hr

WordPress Websites

Give your business some credibility and start building your online presence with one of our WordPress Websites.  

Services

  • 8 hours work
  • Easy to use theme
  • Statcounter installed (Google Analytics if required)
  • Basic SEO
  • Can organize your domains & hosting
  • All passwords are yours and you have the rights to your website

$499

Additional time is billed at $45 per/hour

Social Media

Maintain your social networks and continue to build brand awareness even if you are a time poor business owner. Some of our social media services start from just $10 per week.

Get your business noticed online with regular promotion.

Services

  • Facebook, Twitter & Google+ Creation
  • Manage Facebook Page
  • Manage Google+ Page
  • Post daily to Facebook groups
  • Tutorials on how to use the basics
  • Hootsuite Creation
  • Curating Content
  • Schedule Posts

$35 – $40 p/hr

Animated Videos - The Basic

  • 2 revisions
  • 10-15 scenes
  • supply your brand colours & logo to keep in line with your branding

$99 per video

Animated Videos - The Explainer

  • 2 revisions
  • 10 scenes
  • supply your brand colours & logo to keep in line with your branding

$198 per video

Mailchimp Newsletters

  • E-Newsletters
  • Your choice on frequency
  • Provide the content & we’ll design it for you

$60 per newsletter

Social Media Graphics

  • Advertisements
  • Quotes
  • Create your images into a visually engaging post

$35 p/hr

Start working SMARTER not HARDER

Get support for your business from 1 hour per week

don’t take our word for it

here’s what our clients are saying about us!

Tammy was incredibly efficient and proactive at producing a fantastic video for my client. It saved me writing a detailed brief, she just worked it out herself and got on with it. I will definitely engage TLB Admin Support again and would highly recommend them. Niki Griffiths

Orphidia Marketing

We engaged the services of TLB Admin Support about six months ago and we’re super impressed with the attention to detail, initiative and quality of work we receive. I would highly recommend Tammys services! Gareth Lane

Concise Digital

A massive thank you to Tammy from TLB Admin for the work that she did on my website for Tick That Box, so happy. Sarah Nickson

Tick That Box

faq’s

Do you do face to face appointments?
Yes, we certainly do depending on location. As we are based in the Northern Suburbs of Perth we do face to face appointments NOR, otherwise we generally use Skype, Google Hangouts or Phone. Your initial consultation is free however if you require subsequent consultations on site you will be charged.
How much do you charge?
We’ve give you an indication above however it is best to contact me for a customized quote as each business has different needs.
Do you have a minimum?
Yes, we have a 1 hour minimum per week. Isn’t that great so if you need to scatter your tasks across the week you can.
What is your turnaround time?

Websites generally have a 3-4 week turnaround if all information is handed over in a timely manner.

Depending on the task and complexity we can give you a better indication when you contact us.

It says you're a Virtual Assistant but I need some help onsite?
Yes, TLB Admin Support is a Virtual business however if you do need some temp support and you are North of the River in Perth we can help you out. Being that I am an independant contractor you won’t be paying high fees for a temp.
To manage my social media do you need my passwords?
It depends. With Facebook you can add admins so we can manage your Facebook page this way. Generally what we will do is set you up with a Hootsuite account and then we manage your accounts for your from there.
How do you do your videos?
Unfortunately with our videos they are customizable to a degree as these are actually created from templates and not created from scratch hence why we can make them affordable for you to purchase.
My files are too large to send via email
The easiest way that we share documents/images/videos is via Dropbox. One of the first things that we do is set up a shared folder so nothing goes missing via email. Alternatively Google Drive can be used if that’s what you prefer.
Websites

For the price quoted you get 

– a website built on WordPress with an easy to use theme

– Google Analytics added

– Statcounter account created and added

What you don’t get

– hosting

– domain

Your hosting and domain are not covered in the quoted price. You can purchase this yourself or alternatively we can purchase this on your behalf (at your cost).

As an indication Australian Hosting starts from about $6 p/m

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